ProtonMail is known for its strong encryption, offering users a high level of anonymity. If you find yourself being harassed by someone using a ProtonMail account, the sender is likely taking great care to conceal their identity and you may be wondering: can ProtonMail be traced? 

ProtonMail Harder to Trace Compared to other Email Providers

But the reality is that the sender of a Protonmail email address is harder to trace than any other email providers. This is because:

a) The email is encrypted, which means the sender’s originating IP address is hidden from the source code, and

b) ProtonMail generally does not respond to subpoenas.

ProtonMail is based in Switzerland. Swiss law requires that any subpoena directed at ProtonMail must be issued by a Swiss court. So any other country must request the Swiss court to present the subpoena to ProtonMail directly, and cannot directly issue subpoenas to Swiss companies.

This additional legal step often deters foreign governments from pursuing this route as it adds complexity, time, and effort to the investigation. Therefore, we prefer alternative methods that are more efficient.

But Can ProtonMail be Traced? 

Yes!

Because of the reasons mentioned above, advanced cyber investigation tools are needed to trace a ProtonMail. At Rexxfield, we’ve developed proprietary tools that allow our investigators to trace IP addresses from a variety of sources, including ProtonMail, text messages, and social media messages, even bypassing VPNs. Our advanced technology enables us to uncover the origins of anonymous communications, providing crucial information to address and stop online harassment.

It is important to note that, you may get a false IP address because the sender is hiding behind a proxy, a VPN service, or the Tor Network. In this case, it is hard to find any usable data about the email address owner, or phone number owner. However, our cyber investigators are specialized in these cases and can defeat these VPNs to find someone’s real identity.

In most cases we succeed in tracing ProtonMail, but the chance of success signficantly increases when you have a suspect.

Case Study – How we Exposed the Identity of a ProtonMail sender

 

ProtonMail Used For Good.

ProtonMail is an excellent tool for legitimate users who, by virtue of their activities, needs to keep themselves anonymous. This includes:

  1. Activists
  2. Political reformers
  3. Human rights advocates inside despotic jurisdictions
  4. Whistleblowers and many more

ProtonMail Used For Bad.

However, rumours of ProtonMail user’s anonymity has been greatly exaggerated, and Rexxfield has developed solutions that can defeat the identity obfuscation efforts of bad actors, stalkers, harasses and extortionists, who use ProtonMail for malicious purposes.

Are you Tormented by a ProtonMail User?

If so, Rexxfield can help you identify your antagonist and bring him or her to justice. We have invested millions in developing sophisticated solutions to identify malicious, anonymous internet users.

Request Help to Trace ProtonMail 

Contact us to request a review and quote for your case. We will respond promptly with instructions, and explain what you can expect. As mentioned before, ProtonMail is harder to trace than other email services, therefore we will not accept every case. But in most cases we can help.